WINDCHILL
ADMINISTRATIVE SERVICES
 
WINDCHILL
ADMINISTRATIVE
SERVICES
 
Take a proactive approach to maintaining your Windchill System.
 
Regular Windchill preventative maintenance and monitoring activities are essential to maintaining the health of your product lifecycle management (PLM) system. That’s why we designed a program just for you.
Take a proactive approach to maintaining your Windchill System.
 
Regular Windchill preventative maintenance and monitoring activities are essential to maintaining the health of your product lifecycle management (PLM) system. That’s why we designed a program just for you.
OUR TEAM OF EXPERT TECHNICIANS CAN HELP YOU
OUR TEAM OF EXPERT TECHNICIANS CAN HELP YOU
IMPROVE
YOUR SYSTEM
PERFORMANCE
OPTIMIZE SERVER
AND LICENSE
CONFIGURATIONS
MAINTAIN
A STABLE PLM
ENVIRONMENT
IMPROVE YOUR SYSTEM
PERFORMANCE
OPTIMIZE SERVER & LICENSE
CONFIGURATIONS
MAINTAIN A STABLE 
PLM ENVIRONMENT
LET OUR TEAM DO THE BUSY WORK OF MONITORING & MANAGING YOUR SYSTEM
S O  Y O U  C A N  G E T  T H E  M O S T  O U T  O F  Y O U R  W I N D C H I L L  I N V E S T M E N T
LET OUR TEAM DO THE
BUSY WORK OF MONITORING
& MANAGING YOUR SYSTEM
SO YOU CAN GET THE MOST OUT OF
YOUR WINDCHILL INVESTMENT
In an effort to provide on-going technical support, business process consulting,
and adoption services – we created what we refer to as our EAC Alliance Program.
In an effort to provide on-going technical support, business process consulting, and adoption services – we created what we refer to as our EAC Alliance Program.
E A C  A L L I A N C E  S E R V I C E S  I N C L U D E
On-going Technical Support
Business Process Consulting
System Monitoring
System Maintenance
Upgrade Planning
Implementation
Performance Tuning
System Testing & Validation
Windchill Server Optimization
Monthly Mentoring for Admins & Users
E A C  A L L I A N C E 
S E R V I C E S  I N C L U D E
On-going Technical Support
Business Process Consulting
System Monitoring
System Maintenance
Upgrade Planning
Implementation
Performance Tuning
System Testing & Validation
Windchill Server Optimization
Monthly Mentoring for Admins & Users
HERE'S WHAT OUR CUSTOMER'S SEE
WITH OUR EAC ALLIANCE PROGRAM
HERE'S WHAT OUR CUSTOMER'S SEE WITH OUR EAC ALLIANCE PROGRAM
SYSTEM UPTIME

We have seen 95.1% of our EAC Alliance Program customers achieve 100% Windchill uptime. Our customers that do not have 100% Windchill uptime still maintain over 99% availability. This is an overall average of 99.95% or more uptime.

SYSTEM UPTIME

We have seen 95.1% of our EAC Alliance Program customers achieve 100% Windchill uptime. Our customers that do not have 100% Windchill uptime still maintain over 99% availability. This is an overall average of 99.95% or more uptime.
PREDICTIVE MAINTENANCE

Our Alliance program executes planned (weekly, monthly, etc) Windchill maintenance. Predictive maintenance is more efficient and the preferred approach to system maintenance. Roughly 1/4 of Alliance customers choose to implement PTC System Monitor (PSM) as a way to bolster EAC’s already rigorous proactive maintenance.

PREDICTIVE MAINTENANCE

Our Alliance program executes planned (weekly, monthly, etc) Windchill maintenance. Predictive maintenance is more efficient and the preferred approach to system maintenance. Roughly 1/4 of Alliance customers choose to implement PTC System Monitor (PSM) as a way to bolster EAC’s already rigorous proactive maintenance.
INCREASED SYSTEM PERFORMANCE

Our results have shown that 100% of EAC’s Alliance Program customers see an improvement in the speed and performance of their Windchill system. Out of the box, Windchill leaves a lot of room for performance tuning and server optimization. Our EAC Alliance Program Team is skilled in analyzing and optimizing system resources to suit your individual needs.

INCREASED SYSTEM PERFORMANCE

Our results have shown that 100% of EAC’s Alliance Program customers see an improvement in the speed and performance of their Windchill system. Out of the box, Windchill leaves a lot of room for performance tuning and server optimization. Our EAC Alliance Program Team is skilled in analyzing and optimizing system resources to suit your individual needs. 
ADVANCED SYSTEM SECURITY

We have ensured that 100% of our EAC Alliance customers receive (or are notified about) patches. This way you can be assured that your system is running with maximum security at all times.

ADVANCED SYSTEM SECURITY

We have ensured that 100% of our EAC Alliance customers receive (or are notified about) patches. This way you can be assured that your system is running with maximum security at all times. 

PTC MAINTENANCE VS.
EAC WINDCHILL SERVICES
PTC MAINTENANCE VS.
EAC WINDCHILL SERVICES

Your PTC maintenance agreement covers all Windchill updates for software that you have purchased, as well as technical support, should you have a problem that requires resolution. However, it does not include the services necessary to update, upgrade and maintain your Windchill system.

Your PTC maintenance agreement covers all Windchill updates for software that you have purchased, as well as technical support, should you have a problem that requires resolution. However, it does not include the services necessary to update, upgrade and maintain your Windchill system.
DISCOVER YOUR CURRENT SYSTEMS PERFORMANCE
& STABILITY
Your Windchill system is critical. For a limited time, we are offering a FREE Windchill System check-up. Learn not only how your current Windchill System is operating, but unveil unique errors and clean-up activities that could free up your data. 
 
DISCOVER YOUR CURRENT
SYSTEMS PERFORMANCE
AND STABILITY
 
Your Windchill system is critical. For a limited time, we are offering a FREE Windchill System check-up. Learn not only how your current Windchill System is operating, but unveil unique errors and clean-up activities that could free up your data. 
 
LET'S HAVE A 
CONVERSATION.
Fill out the form to speak with a Windchill
consultant today to learn more about our
EAC Alliance Program.
 
LET'S HAVE A 
CONVERSATION.
 
Fill out the form to speak with a Windchill
consultant today to learn more about our
EAC Alliance Program.
 
 
BLOG
10 Questions We Get About the EAC Alliance Program
Trying to understand all the capabilities of the EAC Alliance Program can be overwhelming from first glance. In this blog, you'll discover the answers to the top 10 questions we get asked most about the EAC Alliance Program.
 
 
BLOG
10 Questions We Get About the EAC Alliance Program
Trying to understand all the capabilities of the EAC Alliance Program can be overwhelming from first glance. In this blog, you'll discover the answers to the top 10 questions we get asked most about the EAC Alliance Program.
 
 
BLOG
Data Visualization & System Integration Tools
By using system integration business intelligence tools and applications, organizations can collect data from internal and external systems, prepare it for analysis, develop and run queries against that data, create reports, and so much more. 
 
BLOG
Data Visualization & System Integration Tools
By using system integration business intelligence tools and applications, organizations can collect data from internal and external systems, prepare it for analysis, develop and run queries against that data, create reports, and so much more. 
 
 
BLOG
Change Management with Windchill Just Got Easier
Mastering change management with Windchill has its complications, but the secret is out. There’s an easier way to do change management with PTC Windchill Product Lifecycle Management software, and this new Windchill “cheat” may be what changes the game completely.
 
BLOG
Change Management with Windchill Just Got Easier
Mastering change management with Windchill has its complications, but the secret is out. There’s an easier way to do change management with PTC Windchill Product Lifecycle Management software, and this new Windchill “cheat” may be what changes the game completely.
 
 
BLOG
PLM Apps Benefit Business
Connect all aspects of your organization with PLM apps. PLM applications greatly promote cross-functional alignment throughout organizations, eliminate communication complications between distributed teams, optimize performance aspects within manufacturing processes, and centralize data to ensure accuracy.
 
BLOG
PLM Apps Benefit Business
Connect all aspects of your organization with PLM apps. PLM applications greatly promote cross-functional alignment throughout organizations, eliminate communication complications between distributed teams, optimize performance aspects within manufacturing processes, and centralize data to ensure accuracy.
 
 
BLOG
Windchill – It's Time to Go Beyond Just Data Management
Let’s face it – change can be intimidating, and ‘doing it all at once’ can seem like a lot. It’s natural to have the desire to implement a Windchill project in bite-sized pieces. This article aims to explain the advantages of phasing your Windchill implementation to do just that.
 
BLOG
Windchill – It's Time to Go Beyond Just Data Management
Let’s face it – change can be intimidating, and ‘doing it all at once’ can seem like a lot. It’s natural to have the desire to implement a Windchill project in bite-sized pieces. This article aims to explain the advantages of phasing your Windchill implementation to do just that.
 
 
BLOG
How to Make Product Data Accessible to Everyone
Making and extending access to product data is exactly what can put you ahead, especially if your organization has anything to do with product development. This article explains how to make product data accessible, as well as how organizations are benefiting.
 
BLOG
How to Make Product Data Accessible to Everyone Who Needs It
Making and extending access to product data is exactly what can put you ahead, especially if your organization has anything to do with product development. This article explains how to make product data accessible, as well as how organizations are benefiting.