How Product-Centric Technical Info Improves Service & Customer Value

Are service people working as productively as they can? Is product uptime as high as it can be? Are customers getting the most value they can from the product? Industry research says no. And the reason, so often, is that service teams and customers can’t easily find the technical product information they need, when and where they need it.

This white paper tells how the product-centric approach to technical information helps a manufacturer’s customers and service people. 

Download the Service Lifecycle Management PDF: 

How a Product-Centric Approach to Technical Information Improves Service Performance & Increases Customer Value

ABOUT EAC PRODUCT DEVELOPMENT SOLUTIONS 

We Are The Leading Solutions Provider for PTC 

which means we give companies access to the latest technologies that the Industry has to offer when it comes to product development.

For More Than 20 Years

EAC Product Development Solutions has been transforming the way companies design, manufacture, connect to, and service their products. We work with companies to develop strategies, select solutions and platforms, implement enterprise and user toolsets, and adopt the solutions and ideas necessary to innovate, optimize, and win in the complex and competitive world of product development.